Tennessee Quality Care Has Earned the 2021 SHP Best “Superior Performer” Patient Satisfaction Award

News Release:   October 25, 2022

Overall Patient Satisfaction Score ranked in the top 20% of all eligible SHP clients

  Tennessee Quality Care has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2021 calendar year.

“We are honored to earn the SHPBestTM  “Superior Performer” Patient Satisfaction Award,” said Nichole McClain, senior director of home health for Tennessee Quality Care. “Our team works diligently to provide high-quality, compassionate care to our patients. We are grateful for this recognition and look forward to continuing to provide excellent service to our patients and their families each and every day.”

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2021 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP.

 Tennessee Quality Care Home Health has earned a 5-star Patient Satisfaction rating from the Centers for Medicare and Medicaid Services (CMS).

 Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.


 About Tennessee Quality Care

Tennessee Quality Care, a division of Franklin, Tennessee-based American Health Partners has been offering high-quality, compassionate home health, private duty nursing and hospice services for more than 30 years. In addition to providing personalized care to individuals in the comfort of their homes, local offices collaborate with skilled nursing facilities to help patients regain independence and transition home after rehabilitation. Tennessee Quality Care operates in 36 counties across middle and west Tennessee through multiple branch offices. The Tennessee Quality Care main office is in Parsons, Tennessee. For more information, visit TNquality.com or call (866) 846-8081.

About American Health Partners

American Health Partners provides a continuum of health care services for adults and seniors, including long-term support for daily living, home health and hospice, and short-term care focused on recovery and rehabilitation. Operations in Tennessee, Alabama and Mississippi include 29 senior living, skilled nursing and rehabilitation centers; five psychiatric hospitals; home health and hospice offices serving 36 counties; and a long-term care pharmacy that serves more than 60 locations in three states. Two other divisions provide Medicare Advantage Institutional Special Needs Health Plans (ISNPs) and medical staffing in nursing homes in Florida, Georgia, Idaho, Kansas, Mississippi, Missouri, Oklahoma, Utah, Texas and Tennessee. American Health Partners is based in Franklin, Tennessee. For more information, visit AmHealthPartners.com or call (615) 902-5200.

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.