At American Health Partners, our highest priority is to safely care for and protect our residents, patients, visitors and staff. In our AHC-American Health Communities, Unity Psychiatric Care hospitals and all other division locations, we are taking every possible measure to prevent infections by the coronavirus.
Since March 10, we have suspended visits to residents in our AHC and Unity Psychiatric Care facilities until further notice as recommended by federal and state health authorities. This is the best way to protect our highly susceptible population, as well as their families, friends and caregivers.
We have very extensive protocols in place for testing, isolating and treating any resident who may contract COVID-19. Our staff is well prepared to provide the best treatment possible, while also stopping the virus from spreading to other residents or staff. We will continue to stay in regular contact with national, state and local authorities to ensure we are following latest CDC guidelines for screening, testing and infection control. Some of the actions we have implemented are outlined below.
How We’re Protecting Residents/Patients
- Suspending non-emergency visits from friends and family
- Screening everyone for fever who must enter our buildings
- Testing all new admissions for COVID-19 and keeping those individuals isolated until test results are returned, usually within 24-48 hours
- Screening residents for fever at every shift change
- Suspending group activities in our buildings
- Securing an adequate supply of personal protective equipment like masks, gloves, etc.
- Emphasizing proper hand washing and sneeze and cough etiquette
- Increasing disinfection of frequently touched surfaces
- Discontinuing self-service hydration station
How We’re Protecting Employees
- Re-educating staff on hand washing and sanitation practices recommended by the CDC
- Asking staff to remain at home if they are experiencing symptoms of an illness or if they have a family member with symptoms or exposure
- Halting all business travel
- Screening employees returning from trips before allowing them to return to work
- Encouraging use of technology to replace face-to-face meetings
- Sending out daily updates of new guidelines
How We’re Communicating with Families
- Facility leaders are staying in touch via phone, mail and email
- Notifying families when we have new COVID-19 cases in our community, while continuing to protect patient and staff privacy
- We are posting updates on Facebook. Follow us at Facebook.com/AmericanHealthCommunities/ or Facebook.com/UnityPsychCare/
- Staff members are helping connect family members with our residents/patients via phone calls, video chats and social media. We have recently supplied all our AHC communities with iPads to improve access to video chat.
- World Health Organization's COVID-19 Page
- CDC - The Centers for Disease Control's COVID-19 Page
- Frequently Asked Questions about COVID-19
- Teladoc COVID-19
- Tennessee Department of Health COVID-19 Page
- Tennessee COVID-19 Testing Sites by County
Tennessee COVID-19 Public Information Hotlines:
833-556-2476 & 877-857-2945
Available 10 AM – 10 PM CST Daily
Alabama COVID-19 24/7 Hotline:
Call for testing sites and hours of operation.